How much is the shipping fee & installation charged per order?

For order less than RM1,500 within Klang Valley there will be additional RM150 surcharge will be billed for delivery & Installation.

For order less than RM1,500 outside Klang Valley, a surcharge of RM300 will be billed for delivery installation.

For shipping only, without installation.

MALAYSIA
West Malaysia: Flat Rate RM150 per item (effective 1 Jan 2025)* Without Installation
East Malaysia: Please check with the sales personel for quotation.

Oversea Order: Please check with the sales personel for quotation.

Note that Reliance Home reserves the right to change the courier delivery company for your order due to packaging wise and unavoidable circumstances

SINGAPORE
Oversea Order: Please check with the sales personel for quotation.

Can I pick-up my order from Reliance Home Retail Shop?

No, for pick up, only available from our factory listed below:

Reliance Home Headquarter
No 3, Jalan Taming 2A, Kawasan Perindustrian Taming Jaya,
43300 Balakong, Selangor. Malaysia

However, kindly wait for confirmation email from Reliance Home before visiting our Retail Store for self pick-up.

Note that self-pick up option may not be available during peak season/ selected events and subject to change

How long does it take to process my order and get the parcel delivered?

LOCAL ORDER WITH READY STOCK PRODUCT(S)
We need 10-14 working days to manufacture your custom made products, pack and dispatch your order to our logistics partner. Delivery time is approximately 10 working days after item is shipped subject to the distance and it may be vary for each recipient’s area.

LOCAL ORDER WITH BACKORDER PRODUCT(S)
All orders with backorder product(s) will be process immediately once stock arrived at Reliance Home local warehouse. Kindly refer to the Estimated Time of Arrival (ETA) stated at each product’s page for more information.