How much is the shipping fee charged per order?

MALAYSIA
West Malaysia: Flat Rate RM15 (effective 1 Jan 2023)
East Malaysia: Flat Rate RM25 (effective 1 Jan 2023)
Free shipping with total purchase of RM300 and above

Note that Reliance Home reserves the right to change the courier delivery company for your order due to packaging wise and unavoidable circumstances

SINGAPORE
Singapore: Flat Rate RM70
Free shipping with total purchase of RM700 and above

Can I pick-up my order from Reliance Home Retail Shop?

Yes, you may select the self-pick up option during checkout and collect it at the following address:

Reliance Home Retail Store
No 3, Jalan Taming 2A, Kawasan Perindustrian Taming Jaya,
43300 Balakong, Selangor. Malaysia

However, kindly wait for confirmation email from Reliance Home before visiting our Retail Store for self pick-up.

Note that self-pick up option may not be available during peak season/ selected events and subject to change

How long does it take to process my order and get the parcel delivered?

LOCAL ORDER WITH READY STOCK PRODUCT(S)
We need 1-3 working days to pack and dispatch your order to our logistics partner. Delivery time is approximately 1-5 working days and it may be vary for each recipient’s area.

LOCAL ORDER WITH BACKORDER PRODUCT(S)
All orders with backorder product(s) will be process immediately once stock arrived at Reliance Home local warehouse. Kindly refer to the Estimated Time of Arrival (ETA) stated at each product’s page for more information.